International customers

Local technical support in the Nordic region

For advanced products, theoretical training is not enough – technicians need to work regularly with the machinery to build and maintain the necessary hands-on experience.

When your market is spread across multiple countries, keeping your own staff continuously practiced can be a challenge. By consolidating your Nordic assignments with DATEK, expertise is concentrated within a dedicated team of technicians.

Headquartered in Malmö, right at the gateway to Scandinavia and just 20 minutes from Copenhagen Airport (CPH), we ensure a swift response. Our technicians reach all Nordic capitals and industrial hubs rapidly, while also enabling fast handling of critical spare parts flown in from your global warehouses.

Contact DATEK

Response time based on your needs

We are ready to take on assignments immediately

Based in Malmö with Copenhagen Airport just 20 minutes away, we match your exact service requirements for the Nordic market. We provide efficient support options to keep your systems operational:

  • Urgent call-outs: With Copenhagen Airport as a central hub in the Nordics, we reach your customers quickly by flight or car.
  • Planned deployment: We ensure that we are on-site within the agreed time.
  • Preventive maintenance: Annual maintenance is scheduled well in advance to streamline the work.

Let us know your end-customers’ requirements, and we will tailor a logistics and response plan that matches perfectly.

Hands & Eyes services in southern Sweden

A dependable local resource in southern Sweden

DATEK provides Hands & Eyes services across southern Sweden. We act as your local technical resource at your customer’s site while your specialists retain responsibility for the product or system expertise. Our technician carries out the required checks and practical actions according to your instructions.

Hands & Eyes tasks in southern Sweden

Practical support, clear reporting

  • Visual inspections of equipment, cabling, indicators and error messages
  • Troubleshooting guided by your remote support team
  • Equipment checks, restarts, connections and practical actions
  • Installation support, equipment replacement and inventory work
  • Photo documentation and structured reporting
  • Maintenance and servicing of advanced equipment